At yoyocute.com, we are committed to providing you with safe, reliable, and efficient shipping. Please read the following shipping terms carefully to ensure you understand our shipping, logistics, and international shipping policies.

  1. Shipping Times
    US orders: Typically ship within 1-3 business days, with standard shipping time of 3-7 business days.
    International orders: Depending on the country/region, shipping time is typically 7-21 business days, though some areas may experience longer delays due to customs or logistics.
  2. Logistics Partners
    We partner with several reputable logistics companies to ensure the safe and timely delivery of your jewelry:
    UPS
    FedEx
    USPS
    DHL (International Shipping)
    Depending on the order type and destination, we will select the most suitable logistics partner and provide full tracking.
  3. International Shipping
    We offer international shipping to select countries worldwide. The specific country and shipping costs will be displayed at checkout.
    International orders may be subject to import duties, VAT, or other customs fees, which are the responsibility of the recipient. Please ensure you provide your accurate shipping address, contact information, and necessary customs information to avoid shipping delays or returns.
  4. Packaging and Safety
    All jewelry products are packaged in shockproof and damage-resistant packaging to ensure they remain intact during shipment.
    High-value or fragile items may receive additional reinforced packaging and insurance.
  5. Import and Export Standards
    We comply with the import and export laws and regulations of the United States and the destination country to ensure the legality of all products shipped.
    Prohibited items or products that violate customs regulations will not be shipped. We reserve the right to cancel your order if customs clearance is delayed due to incorrect information provided by the user.
  6. Order Tracking
    After shipment, we will provide a tracking number via email. Users can check their order status in real time on the carrier’s website.
    If any shipping issues arise, please contact customer service immediately and we will assist you.